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     Check 21

     The Check Clearing for the 21st Century Act, commonly referred to as Check 21, went into
     effect on 10/28/2004. This new federal law allows for changes in the way checks can be
     processed in the United States. The federal law implements a means of streamlining the
     nation's check processing system and reduces the time and cost associated with the physical
     transportation of paper checks. Check 21 reduces the vulnerability of the check payment
     system to disruptions, such as weather, natural disaster or disruptions in air or ground
     transportation.

     Check 21 also allows banks to create a "Substitute Check" from an electronic image of the
     original check. However, THE BILTMORE BANK OF ARIZONA does not currently create
     "substitute checks" at this time. A "substitute check" is the legal equivalent of the original
     check and will include all the information contained on the original. Over time, Check 21 is
     expected to bring efficiency and improve the security of the nation's payment system.

     Check 21- Frequently Asked Questions for Individuals and Commercial Customers

     Why was Check 21 passed?

     Congress created Check 21 to foster a more improved overall efficiency of the check and
     payment system. Currently, when you write a check and it is deposited at another bank, the
     check is transported by truck and/or airplane between the banks in order to be paid. These
     methods make the nation's payment system vulnerable to numerous risks including delays
     and losses.

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     How will the Check 21 law affect me?

     In general, it will have minimal impact on THE BILTMORE BANK OF ARIZONA customers.
     You will continue to write and use your checks the same way. If a check you deposited to
     your account is returned unpaid, you may receive the original or a "substitute check" which
     will look different than the original, but is the same for all legal purposes. (Click here to view a
     sample "substitute check.")

     What exactly is a "substitute check"?

     A "substitute check" is a new legal document that contains a digital image of the front and
     back of the original check and will include a legal equivalency statement, "This is a legal copy
     of your check. You can use it the same way you would use the original check". "Substitute
     checks" must be accepted as proof of payment. Banks do not have to create "substitute
     checks" but they are required to accept them.

     Is "check conversion" the same as "substitute checks"?

     You may have already experienced the payment practice of "check conversion". A retailer
     converts your paper check into an electronic payment at the point of sale. After presenting
     your check for payment, the check is handed back to you. Or you may experience checks
     submitted for payment to credit card providers, utilities, or your telephone bill, for example,
     that have been "converted" to an electronic payment and it is reflected on your bank statement
     as such. Both of these changes allow for faster payment processing; however, they are
     different from "substitute checks".

     Can I refuse to accept a "substitute check" in lieu of my original check?

     No. As of October 28, 2004, Check 21 legislation applies to all financial institutions, service
     providers, government agencies, or businesses with no exceptions. The only time a THE
     BILTMORE BANK OF ARIZONA
customer may receive a "substitute check" from us will be in
     the form of a deposited item being returned for non-payment.

     How do I get a copy of a check I've written?

     Follow the standard procedures. Go into the bank, call the bank, or sign up for THE
     BILTMORE BANK OF ARIZONA
Internet Banking and view the front and back of paid checks
     provided at no charge.

     Will checks clear faster?

     The checks you write and those you deposit may clear faster, and notification of checks you
     deposited that are returned unpaid may occur more quickly. "Float time", the time between the
     cashing and the clearing of a check, will be reduced. A better way to control the risk of
     overdraft is to have sufficient funds in your account before you write a check; view your daily
     activity through Internet Online Banking.

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     Check 21 Benefits

  • Reduced vulnerability of the check processing system due to weather or other events
  • Faster clearing of payments by check
  • Improved funds availability and return item notification
  • Increased security
  • Improved research and reconciliation opportunities
  • Fraud mitigation utilizing Positive Pay
  • Commercial and Consumer customers can view paid checks online
  • Better service to the nation's banking customers

     Convenient Biltmore Bank of Arizona Options

     THE BILTMORE BANK OF ARIZONA provides our Individual Customers and Commercial
     Customers with several options that make tracking checks and managing cash more efficient.

  • Online Banking with Bill Pay™ (Personal Accounts)
    • Track your transactions online and view both the front and back of your paid checks.
    • Pay anyone, anytime, from anywhere with Bill Pay™ services
  • Visa® Debit Card (Personal Accounts)
    • Minimizes the need to write checks or carry cash, by allowing you to pay for purchases directly from your Biltmore Bank of Arizona account.
  • ATM (Personal Accounts)
    • Commercial Online Banking (Business Accounts)
    • Allows you to track your transactions online and view both the front and back of your paid checks.
    • Early fraud detection utilizing Positive Pay services

     View our brochure "Checks Are Changing"

     If you have questions or concerns please call us at (602) 992-5055.

 

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