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    Security Features

    Everyone at THE BILTMORE BANK OF ARIZONA takes the issue of security very seriously.
    We've gone to great lengths to ensure that we've got the most comprehensive and up-to-date
    features to secure our customers information.

    Fraud Prevention

    We introduced a system of fraud filters to prevent account fraud and protect our customers.
    Features include:

  • We perform signature verification on all checks presented for payment. They are electronically matched with our master records to check for authenticity
  • All check numbers are tracked and recorded on presented items for 6 months. After 6 months checks are considered stale-dated and non-negotiable.
  • We can also track multiple check ranges so businesses can use different check ranges for different expense items.
  • All dollar values are tracked and electronically referenced

    We will continue to add features that ensure the security and privacy of all our customers
    information. Check back on occasion for additional updates.

    To Report Lost or Stolen ATM, Debit, or Credit Cards

    ATM or Debit Cards

  • During business hours call (602) 992-5055
  • Non-business hours call (800) 535-8440
  • Outside the US call (612) 316-1484

    Credit Cards

  • Please call: (800) 236-9499.

    If you have any questions about our security features or procedures, please call us at
    (602) 992-5055 and ask to speak with a Personal Banker, or submit this online form.


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