Biltmore Bank recognizes that you expect privacy and security regarding your personal and financial affairs. Protecting customer privacy, along with financial assets, is at the core of our business. We want to serve you as effectively and conveniently as possible, and such service involves making use of customer information. However, we also want you to be confident that your relationship with Biltmore Bank is treated with appropriate confidentiality. The Biltmore Bank commits to you that it will take necessary steps to protect the privacy of the information given it. You are protected not only by state and Federal laws but, even more importantly, by Biltmore Bank's commitment to you.